Terms of Use
These Terms of Use govern access to dralvon.info, an editorial resource about eye health nutrition published by Dralvon Health (Pty) Ltd, Company Registration No. 2019/456123/07, of 12 Anton Lembede Street, Durban Central, 4001 Durban. By browsing this website, you agree to use it responsibly and in accordance with these terms and with applicable South African law. These terms should be read together with our Privacy Policy, Cookie Policy and Disclaimer, all of which apply to your use of this site.
1. Scope of these terms
These terms apply to every page published under the dralvon.info domain, including the DralVis Lutein, DralVis A+Zinc and DralVis Complete editorial pages, the about, methodology and contact pages, and any future article, FAQ or resource page added to the site. They govern your right to view, read and reference the published material, and they set out the limits on other uses, such as automated data collection or commercial redistribution. They do not create a right to purchase a product directly from this website, since dralvon.info is an editorial platform and does not operate an online store.
2. Information we collect from you as a user
Where these terms refer to information collected from users, that information is limited to what is described in our Privacy Policy: automatically recorded technical data such as browser type and pages viewed, and any information you choose to submit through the contact form, such as a name, email address and message. We do not require registration or account creation to read editorial content on this site, and no payment details are collected because no purchase takes place here.
3. Legal basis and purpose of use
Information collected as described in section 2 is used only for the purposes set out in our Privacy Policy, namely responding to correspondence, maintaining site security, and understanding aggregate readership patterns, and only on the legal bases described there, principally consent and legitimate interest under the Protection of Personal Information Act 4 of 2013. By submitting the contact form, you consent to that limited, described use of your information.
4. Permitted use of the platform
You may view, print, or share a link to a page on dralvon.info for personal, non-commercial reference, provided the source is credited and the material is not altered in a way that changes its meaning. You may quote a short passage from an article for commentary or reference purposes, again with attribution to dralvon.info. You may not reproduce a substantial portion of an article on another website or in another publication without our prior written permission, obtained by writing to [email protected].
5. Restrictions on use
You must not use automated tools to extract content from this site at a volume or frequency that places unreasonable load on our hosting infrastructure, attempt to circumvent any security measure protecting the site, misrepresent material from this site as being written by you, or use the site in a manner that breaches South African law. Dralvon Health (Pty) Ltd may restrict or suspend access from an IP address or network that we reasonably believe is engaged in conduct inconsistent with these restrictions.
6. Retention of records related to your use
Records connected to your use of this platform, such as correspondence sent through the contact form, are retained for the periods described in our Privacy Policy: 24 months for general enquiries, 12 months for routine security logs, and 5 years where a message results in a documented correction to a published page. These periods apply regardless of whether the underlying correspondence relates to a factual question, a request under these terms, or a general comment on published content.
7. Your rights in connection with these terms
Where these terms involve the processing of your personal information, you retain the rights described in our Privacy Policy, including the right to request access to, correction of, or deletion of information you have submitted, and the right to object to processing based on legitimate interest. Requests should be sent to [email protected], and we aim to acknowledge them within 5 business days and respond substantively within 30 calendar days, consistent with the timeframes described in our Privacy Policy.
8. Third parties referenced in these terms
Our hosting and content-delivery provider, our transactional email provider, and our website analytics provider each support the operation of dralvon.info under written terms with Dralvon Health (Pty) Ltd, as described more fully in our Privacy Policy. These terms do not create any direct contractual relationship between you and those providers, and any issue with the underlying infrastructure should be reported to us at [email protected] rather than to the provider directly.
9. Cookies referenced in these terms
Your use of this site may involve the setting of the dralvon_session, dralvon_consent and, where accepted, dralvon_analytics_id cookies described in full in our Cookie Policy. Continuing to browse this site after the cookie banner has been dismissed indicates that your stated preference, whether acceptance or rejection of optional cookies, will be applied for the duration described in that policy.
10. Cross-border access and hosting
Although this site is written for readers in South Africa and describes products under South African food law, dralvon.info may be accessed from other countries, and some of the infrastructure supporting the site, as described in our Privacy Policy, is located outside South Africa. We make no representation that the content on this site is appropriate for use outside South Africa, and readers accessing the site from another jurisdiction do so on their own initiative and are responsible for compliance with local law that may apply to them.
11. Intellectual property
The text, layout, original photography descriptions, and editorial presentation of dralvon.info belong to Dralvon Health (Pty) Ltd or to licensors who have granted us permission to use their material, except where a page expressly states otherwise. The names DralVis Lutein, DralVis A+Zinc and DralVis Complete, as used on this site, refer to the products described in our editorial content and remain associated with Dralvon Health (Pty) Ltd. Requests to reuse material beyond the permitted use described in section 4 should be sent to [email protected].
12. No sales conducted on this platform
dralvon.info is an editorial resource and does not process orders, accept payment, or display prices for any product. Any reference to a product on this site is descriptive and informational, and readers interested in obtaining a product described here should do so through an appropriate retail channel rather than through this website, which does not facilitate such a transaction.
13. Liability and disclaimers
This platform is supplied on an informational basis, and to the extent permitted by South African law, Dralvon Health (Pty) Ltd does not accept liability for indirect or consequential loss arising from reliance on published content, and does not promise that the site will be available without interruption at all times. Nothing in this section limits a right that cannot lawfully be excluded under the Consumer Protection Act 68 of 2008 or POPIA.
14. Complaints and dispute resolution
A complaint about the operation of this website, or about how a request under these terms has been handled, should first be raised with us in writing at [email protected], and we aim to acknowledge it within 5 business days and resolve it within 20 business days where reasonably possible. These terms are governed by the laws of South Africa, and any dispute that cannot be resolved directly with us is subject to the jurisdiction of the courts of KwaZulu-Natal.
15. Revision history
2 September 2026: these terms were substantially expanded to add sections on data collection, retention, cookies, cross-border access, and a clearer dispute resolution procedure, aligned with our Privacy Policy and Cookie Policy. 18 April 2026: the intellectual property section was clarified to name the specific DralVis product pages covered by these terms. 4 November 2025: the original short-form terms were first published alongside the launch of dralvon.info.